Reviews ( 55 )
Reviews ( 55 )
Absolutely amazing customer service from Ash and team! They explained all my questions about moving from Ontario to Alberta and getting prescriptions from my doctor there. Very kind and patient (I tend to ask a lot of questions and have a few issues that always cause problems) answering my medication questions as well. Even stayed late by 20 minutes for me one day so I could pick up medication. I would 10/10 recommend them to anyone looking for a go to pharmacy.
30 May 2024
Thank you for being so kind to my son and I this morning.
23 Feb 2024
Ashif and his team went above and beyond to help me with my shipping label for FedEx. This was a complicated issue and Ashif was so patient and took time to help me fill out the shipping documents. I definitely be referring to this clinic. Thank you for all your help!
31 Jan 2024
Above and beyond when we needed a prescription filled for pain. Stayed late to make sure we were taken care of. Amazing customer experience!
08 Dec 2023
05 Dec 2023
Excellent customer service. Really appreciate them going the extra mile.
01 Oct 2023
The pharmacist and staff were very helpful in helping us find a knee support, and even let us use the consultation room to try it on! Thank you very much!
22 Sep 2023
Great service.
08 Sep 2023
Ash was super helpful dealing with my FedEx problems. Went out of his way to help. Me amazing service.
13 Aug 2023
Very friendly and knowledgeable staff. Would definitely recommend
29 Jun 2023
So grateful for the kind and helpful staff here! I needed my mother to send me some important documents from Canmore via FedEx while I'm out of country, so she went down to get an envelope from this location. They were super kind and helpful, gave her an envelope free of charge, and showed her how to affix everything for shipping and customs. So grateful for the kindness and excellent customer service!
29 Jun 2023
Ash and Ed were so great and accommodating. They went out of their way to get the prescription I needed in-pharmacy so that I could leave with it that same day since I’m from out-of-town. So prompt and professional. If you’re from Canmore or visiting and need to go to a pharmacy; definitely go to grassroots! They’ll do everything they can to help and make sure you’re attended-to.
22 Jun 2023
The best here in Canmore! Always helpful and friendly! fast service and a place with just a great atmosphere:)))
29 Mar 2023
Dr. Olivia Stephen was most helpful and very polite. I appreciate the kind service I received.
10 Dec 2022
The staff were both friendly and accommodating. Had a PCR test done here before flying out Vancouver and process was quick and easy. Had a bit of a scare with the lab report but Ashif was reachable via the website chat function and quickly fixed everything ensuring that we were able to continue our travel. Thanks to Ashif and the Grassroots team.
21 Sep 2022
Great dealing with the staff at this location !
03 Sep 2022
This place is not just the best pharmacy in Canmore but the best in Canada. I have never met an owner and staff that goes above and beyond to help a customer/stranger like me. Ashif is a great listener and understands where you are coming from. He shows empathy towards his customers. I don't usually take time to write long reviews but grassroots deserve all the credits for the way they are running the business. Cheers.
01 Jul 2022
Super convenient and friendly staff!
07 Jun 2022
Ashif was so helpful to us while we were in Canmore! This is an excellent pharmacy with a great selection of products for healthy living. Thank you Ashif for providing excellent and personal customer service. We appreciate you!
05 Jun 2022
Great pharmacists who are really experienced and helpful in prescribing medicine. Really appreciate their time during over travel in Canada. Strongly recommended 😊
07 Jun 2024